Sunday, July 19th, 2009
This is a guest post from Drew Tarvin
When I first started in the corporate world, I didn’t realize how little my fellow employees laughed. It wasn’t until I started doing corporate stand-up gigs that I noticed the distinct lack of chuckles, giggles, and guffaws in the workplace. The question is, why is laughter missing?
Stand-Up or Sit Down
After my very first corporate stand-up show, I thought I did terrible. No one had laughed as much as they did in the comedy clubs, and it didn’t seem like my jokes resonated with the audience. But after the show, the other comedian I performed with (a veteran on the corporate circuit) congratulated me, saying he was impressed with how well I did. I chalked it up to him trying to spare my feelings.
But then a number of audience members came up to me after the show, thanking me for performing and even quoting their favorite lines. I still wouldn’t have believed I had done a good job, but a few months later the same group booked me to do another show–the ultimate sign that they were satisfied with the show (or were sado-masichists).
Over time, I realized it wasn’t just in that show that people weren’t laughing. I started wondering where all the laughter was in the office. We spend upwards of 40% of our waking hours at work, shouldn’t it be a little fun? But that’s not the culture at many places, and as a result, people don’t laugh. Why?
1) They Think It’s Inappropriate
The biggest reason why most people don’t laugh at work is that for some reason they think it’s inappropriate. Even if something genuinely funny happens, they are in the “corporate-mode” where everything is “business, business, business” and they refuse to laugh.
The reality is that there are only a few situations where laughter is inappropriate–during the process of layoffs, in the middle of an important company announcement, or after your boss’ rival says a joke. But during a regular meeting or while reading our email, these are times where we should feel free to laugh if we desire or are inspired to do so.
2) They Fear What Others Think
I thought that people obsessing over what others thought of them would end in High School, but it is ever-present in the corporate world. And while it is important to consider your image and reputation, many people get caught up in what their peers, managers, and direct reports think of them.
To laugh at something is a revelation of our personality. It tells others what we think is funny, and that scares people. If you are in a meeting with your manager and someone makes a joke, the tendency is to check in with your manager to see if she thinks it’s funny–if she laughs, surely it’s OK for you to laugh. The problem is that your manager is doing the same thing. She is either checking in with other people in the room, or even back with you–after all, managers are (semi) normal people too, and they have the same insecurities as the rest of us.
3) They Don’t Have Much to Laugh At
The sad reality is that for many employees, they just don’t have much to laugh at during work. Their training sessions are filled with boring diagrams, monotonous speakers, and they experience death by PowerPoint. All of their emails are strictly related to work, written as concisely as possible but still filled with useless and definitely unfunny jargon.
Too few of us work to incorporate humor into the workplace. Perhaps it’s a “chicken and the egg” problem–why would people attempt humor when no one at work will laugh? But as a result, we hide our true personalities and we soon become an office of boring robots.
4) They Aren’t Used to It
Even when someone tries to attempt humor, there isn’t always a laughter response. That’s because people aren’t used to it–they aren’t used to having humor at work, or laughing during the hours of 9-5.
Culture plays a large role. The companies or departments that do have fun and are constantly laughing, actively work to use humor on a consistent basis and people get used to the idea that they can have fun at work. The oft-cited company Southwest Airlines has made it part of their mission statement to have fun, and from top to bottom employees get used to laughing.
How to Get People to Laugh at Work
An interesting thing happened during the second show I did with the above mentioned group–the laughter was louder and more frequent. Maybe my material was stronger the second time, or my performance was better. Or maybe the group was ready to laugh:
- They knew it wasn’t inappropriate because it was a stand-up show.
- They weren’t afraid because they had already laughed a little bit last time and other people had talked about enjoying the show.
- They had something to laugh at (either my material or my failed attempts at humor).
- They were used to it from the last show, and the fact that they were having a second one suggested that it was certainly encouraged.
And that’s what it takes to break the stigma against laughing and increase laughter in the workplace. Creating a culture where people know it’s OK to laugh (and encouraged); throwing unnecessary caution into the wind and laughing at what’s funny; giving co-workers something to laugh at; and doing it consistently.
In my research on humor in the workplace, I found another blog that gives some great information on how important it is to laugh at work. Michael Kerr of Humour at Work.
If you are looking to bring some more laughter and smiles into your workplace, then check out the Happy at Work Project and start building your work happiness today.
If you liked this article then check out:
- 55 Tips to Make Work More Fun
- 5 Fun and Easy Tips to Let the “Real You” Shine Through at Work, Southwest Airlines Style
- Why Your Company Should Budget for a Fun Work Environment