Netflix Company Culture – Freedom & Responsibility

Tuesday, August 18th, 2009

Netflix believes in creating a culture that supports Freedom and Responsibility. They don’t promote to placate or keep people around out of loyalty. They know they have to make people happy and in order to do that they need to challenge and engage their employees.

Seven Aspects of Netflix Culture:

  • Values are what we Value
  • High Performance
  • Freedom & Responsibility
  • Context, not Control
  • Highly Aligned, Loosely Coupled
  • Pay Top of the Market
  • Promotions & Development
I came across this awesome slideshow on Twitter from @pavel_pt. The slideshow explains why each aspect is so important to their success.

(Sorry about the formatting of these next few sentences. This slide has some weird code in it)

People need values to help guide their decisions on both a personal and professional level. Hopefully they are very similar.
Netflix wants the type of people who will pick up a piece of trash and throw it away if they see it on the floor. They don’t like people who say, “It’s not my job.” These values help people understand what is expected of them and how to incorporate these expectations into their work.
What do you think? How might values such as these improve or hurt your company?

Check out the Happy at Work Project and see how your views align with you company’s views. The closer your values align with the company’s, the more enjoyable it is to work with them.

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Stephen of the Rat Race Trap talks about work and personal development on his site. It’s a must-read for someone seeking something better in their life.

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6 Responses to “Netflix Company Culture – Freedom & Responsibility”

  1. Sounds like a great company to work for! I loved checking out the slideshow. Thanks for sharing it.

  2. Hi Positively Present, after seeing the slideshow I knew I had to share it. They have such a unique and well defined vision that helps them keep their employees happy and of course also keeps the business profitable.

  3. J.D. Meier says:

    In my experience, values are the key. It’s not what you say the values are, it’s what you do. It’s living the values.

  4. Marelisa says:

    It’s so true that the real company values are reflected on who’s promoted and who’s fired (got this from the slide show). A company can have a beautiful list of values, but if those who get promoted are the ones that lack integrity, the list of values is worthless. Talk the talk and walk the walk.

  5. “Netflix wants the type of people who will pick up a piece of trash and throw it away if they see it on the floor.” This is a great definition. And of course, giving employees high pay and freedom are a great way to encourage this level of participation.

  6. Cee says:

    Marelisa – I whole-heartedly agree.

    My Former Company had a wonderful list of values and a nicely-worded “Mission Statement”… unfortunately though, no one there really ‘walked the talk’ and it was all just lip service.

    The culture there was that of the stereo-typical “old boys club”. There were even secret alliances a’la ‘Survivor’ (I’m totally serious).

    All of that was really evident in my first few weeks there. Maybe I’m just an observant person, but I’d hope that everyone could see it as plainly as I could.

    I’m no longer working there. I got laid off, but I was SO GLAD they paid me to leave. It was a toxic environment. My new company has a really great culture and I’m really excited to be a part of it.

    The company culture truly does make a difference in the employee’s attitude towards the business and their job. I think a good culture can even make one company more successful than the next.

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