Tuesday, November 3rd, 2009
Sid Hurlbert is a renowned public speaker, who teaches the art of “What to say & How to say it” using his STEPS method. When I first heard of Sid I had no idea who he was, but after reading his website, talking to him in person, and attending his two hour seminar, I’m confident that this man is on board with the Work Happy Now cause.
One of his seminars is called “Fun at work…WORKS!” He has been teaching what we’ve been talking about. I have to admit he’s done it for a lot longer than I have.
Sid uses a method called STEPS. It’s simple and easy to use – just the way business communication should be taught.
S – Smile
T – Tone of Voice
E – Expression/Facial
P – Posture
S – Start putting into people what you want back
I know how much more I enjoy working with someone who smiles and laughs easily. If a co-worker is a big grump then it can wreck a whole day.
2. Tone of Voice
I’ve been practicing with my tone of voice lately.
When someone calls my phone at work, I try to give an enthusiastic “hello” to make sure they know that I want an enjoyable and fun conversation.
Working with a deadpan person is like staring at a white wall all day. There is just a level of emotion that brings excitement to the day when someone gives me a wink, frown, smile, or wide open eyes.
We should all strive to show our emotions clearly so people know how we are feeling.
Sitting in an office chair all day long can be difficult. I hunch over my keyboard and after the day is done my back aches.
I’ve been taking more care to exercise at work, sit up straight, and stretch every so often. These little habits have helped me feel more confident and relaxed throughout my day.
5. Start putting into people what you want back
The most important rule of them all.
When we put into people what we want back, we increase our Karma exponentially. I believe in the 60/40 rule. When we give 60% of our effort and expect 40% in return, we will hardly ever be disappointed.
- You will increase your happiness by giving more.
- You will increase the happiness of other people in your life.
- You will also increase their willingness to give back to you. (***** This is the five star concept. Try this and watch your relationships blossom.)
I’ve been practicing Sid’s techniques when I’m listening to others. I let them do more of the talking and they love the attention. I treat them with love and respect and it encourages them to do the same for me.
Sid knows he is doing something special because he’s been teaching his method to all kinds of organizations for over 30 years. If you are interested in bringing him to your organization, go to his site at callsid.com and book him. (This is not an affiliate link.) He is just so good that I wanted to spread the word.
Join over 300 people who have already subscribed to the FREE Happy at Work 10 Week eCourse. It will arrive in your inbox every Monday morning. When you need it the most. (Sign up is also in the top left corner.)
Kim and Jason share so many cool concepts to fight adultitis on their blog. One of my more recent favorites was Whatever You Do, Don’t Wish for This. Great advice about what not to do when your job isn’t a good fit for you.
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