16 Difficult Office Situations and How to Deal With Them

office-dramaEditor’s note: Although some of these ideas may seem obvious, you are bound to find a helpful tip. This is a guest post from Katheryn Rivas

In order to maintain a high level of productivity, a positive work environment is absolutely essential. Although many aspects of the workplace are completely under your control, there will be occasions when you are essentially helpless, and the only control you have is how you REACT to a specific situation.

It is these occasions that typify what has been called “drama,” and by that, I mean the bad kind of drama.  While other types of drama–for example, the high school variety — can be fun in a guilty pleasure kind of way, nobody likes drama at work. It only causes problems and can eventually lead to you or someone else getting terminated. The following are 16 potential drama-causing work situations, and what you can do to effectively extinguish them.

1. A co-worker has the annoying habit of [blank] and you can’t stand it anymore.

Drama potential: Obsessively clicking pens. Playing music too loudly. Chewing gum like a cow munching on grass. They may seem like small habits, but they become unnerving when you have to put up with it all for eight hours or more on a daily basis. If you keep it all in, you may just lose it.

How to avoid: Before asking your co-worker to stop a certain behavior, make sure that you aren’t guilty of something as annoying yourself. Also, see what you can do block out the habit that annoys you. Invest in headphones, and try to focus on something else. If you really can’t put up with, then politely ask your co-worker to refrain. Tell them that you get easily distracted. Above all, be nice about it.

2. You suspect someone in the office is working against you.

Drama potential: Your paranoia gets the better of you. You’re put in defensive mode, and you begin actively working against the purported offender.

How to avoid: While there will always be the hyper-competitive co-worker, most people are not out to get you. Recognize that, and half the problem is gone. Dealing with the obnoxiously competitive worker can be accomplished by simply doing your assigned work the best you can. The only one who you are really competing against is yourself, and others will notice when you step up your work goals and accomplishments without stepping over others.

3. A co-worker tries to engage you in a heated religious or political conversation.

Drama potential: Politics and religion are almost always a big no-no in the workplace. Controversial conversations can quickly turn into animosity. Someone may feel offended and can rightfully complain to management.

How to avoid: Just don’t talk about religion or politics. If someone asks for your opinion, try to steer the conversation elsewhere, or laugh it off and say something neutral.

4. A co-worker or superior makes an inappropriate physical advance.

Drama potential: Similar to the broken office romance–but with potentially more nasty consequences–the unwanted pass can spawn gossip, discomfort, or even personal danger.

How to avoid: This situation needs to be dealt with early and quickly. Do not ignore sexual advances and assume that they will go away. First, tell the perpetrator–in private–that you aren’t interested, that you feel uncomfortable, and that you want his or her behavior to stop. Make sure he or she knows that you will file an official complaint if the behavior continues. This will almost always do the trick. If it’s your boss who’s doing it, consult with HR.

5. A co-worker incites you to participate in nasty office gossip.

Drama potential: Participating in gossip may be tempting, but it’s almost always ill-advised. The problem with gossip is its potential to hurt others’ feelings and lose others’ trust. When you participate in gossip, you run the risk of alienating the people with whom you work.

How to avoid: Stay away from notorious gossips. When someone tries to share office gossip with you, try changing the conversation, or simply tell them that you don’t like talking about others because you don’t like it when people talk about you.

6. Someone is stealing your food from the refrigerator.

Drama Potential: The stealing becomes habitual. You decide to let it slide. You go hungry and resentment builds. Confrontation ensues.

How to avoid: Put your food in some sort of container, and make sure to label it with your name. If it keeps happening, ask, in a non-accusatory manner, if anyone has seen your food items. This usually does the trick. If all else fails, you can always purchase a small personal fridge and keep it under your desk.

7. It’s the company Christmas party, and you want to enjoy yourself.

Drama potential: You have too much to drink, and you make a fool of yourself. You offend others, spill secrets, or act inappropriately or aggressively. You think letting loose during social events can’t hurt? Think again. An acquaintance of mine actually got fired after an embarrassing Christmas party incident. Don’t let that be you.

How to avoid: If you can’t hold your alcohol, simply don’t drink, or drink very slowly.

8. You need a break and want to surf the Internet.

Drama Potential: You begin using your personal e-mail, social networking sites, and other entertainment sites. Before you know it, you’re surfing as you would be surfing at home, sending profanity-filled messages, and watching inappropriate videos.

How to Avoid: Most employers understand the need to take a break, and it’s probably okay that your computer screen isn’t always reflecting your work assignments. Still, keep personal Internet surfing to a minimum. Don’t write emails that you wouldn’t read to the whole office. And whatever you do, keep it clean. Rule of thumb: If your grade school teacher would object, then it‘s not okay.

9. A supervisor entrusts you with a secret, and you gab to just one “trusted” friend.

Drama Potential: You tell one person, and you ask them not to tell anyone else. Of course, the person you told will do the same–tell one or two people, thinking the buck will stop there. Well, it never stops, and that’s how gossip gets so out-of-control in the first place. As with widespread gossip, telling one little secret has the potential to hurt others, perpetrate lies, and to make matters worse, you’ll lose your credibility.

How to avoid: If someone tells you something in private, assume it’s meant to be kept between you two. It may just be that a supervisor is letting you in to see how well he or she can trust you. Don’t blow it.

10.  You get romantically involved with someone else at work.

Drama potential: The happy couple breaks up, leaving the office environment tense. People feel forced to take sides, perhaps even harassment charges are filed.

How to avoid: Try your best not to get involved with someone at the office. If it does happen, then be professional about it. Hold off on the PDA until after 5. If your relationship dissolves, do not talk about it openly with others. Try to be civil during office hours. If you absolutely feel that you can‘t, ask a supervisor if you can be transferred to a different area of the office, where you won’t be confronted with the ex. While it can be difficult to deny an obvious attraction or connection with a co-worker, most office relationships are simply not worth the drama that they can cause.

11. Your boss overloads you with tasks that aren’t in your work description.

Drama potential: At first it starts out with little things, like “Do you mind doing [insert boss’s task here]?” Eventually, you become your boss’s slave.

How to avoid: Of course, most employees have a strong desire to please their superiors. But bosses aren’t perfect, and there’s nothing worse than having to take on two jobs but getting paid for only one. Sometimes, you just have to learn to say no. Meet with the boss to review your work description. If it becomes an ongoing problem, go to HR. (Karl’s note: I would also suggest a transfer to another department or looking for a new job. Some people just won’t change.)

12. You’re asked to work on a collaborative project with co-workers with whom you don’t see eye-to-eye.

Drama potential: Group projects can be trying because in order for a group to work effectively, there needs to be a good mix of leadership, people willing to take direction, and so on. Most of the time, groups aren’t formed on such a basis, so there will always be group members butting heads. Sometimes group disagreement can escalate to extreme levels.

How to avoid: If you know from beforehand that you cannot work with a certain co-worker, see if you can apportion certain tasks to each person, then meet only to put the separate parts of  the project together.

13. A very significant event occurred in your personal life.

Drama potential: You just got married. Of course, we want to share significant events with all of those who are close to us, and that includes people at work. But think before you speak–a small conversation communicating your excitement can easily turn in to an annoying fixation such that no one ever wants to hear you talk ever again.

How to avoid: Don’t become the annoyingly solipsistic loudmouth at work. Keep talk of your personal life to a minimum.

14. You’ve had an argument with a co-worker, and you know you’re right.

Drama potential: Even though you may be right all of the time, when there are unresolved issues among co-workers, everyone suffers. Refusing to apologize after an argument only keeps the cycle of workplace tension going.

How to avoid: Even if you are right, simply apologize. It is just as important to keep your boss happy as it is to be able to work well with your co-workers. Pride does not belong at work.

15. A colleague or supervisor is doing something wrong, and you want to complain to the company chief.

Drama potential: When something in the workplace is awry, sometimes your first instinct is to take your complaint to the top of the chain of command. Corporate hierarchy is the name of the game with most companies, so if you skip too many levels, you may end up aggravating many who work above you.

How to avoid: Make complaints only to your direct supervisor, and address your complaint as a “concern,” especially if the wrongdoing doesn’t directly involve you. If it is your supervisor who’s at fault, then talk only to his direct supervisor.

16. Work is tough, and you have a desire to vent.

Drama potential: What starts out as innocent venting about the trials of work can turn into full-blown complaining. A constant whiner will not only get a bad reputation at work, but he will also  foster a very negative work environment. This slows productivity. And people will eventually have only you to complain about.

How to deal with it: While there’s always a need to vent about your boss, or about your work assignments, don’t take it too far. Complain constructively.

Your Turn

What is one difficult situation have you been in and how did you deal with it?

This guest post is contributed by Katheryn Rivas, who writes on the topics of online universities accredited .  She welcomes your comments at her email Id: katherynrivas87 (AT) gmail (DOT) com.

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Image courtesy of meddygarnet

Comments

  1. I think you hit a great theme throughout these … it’s always lead by example and use your perspective and good thinking before you act.

  2. No. 2 is amazing advice and keeps one’s ego out of it.

    Another answer to No. 3 is “I don’t have an opinion about that.”

    No.9 A wise friend told me anytime you tell someone a secret at work and ask them not to repeat it, it’s repeated in 15 minutes.

    No. 16 I always found someone I didn’t work with to vent too, usually my husband.

    This is a great list and could be turned into a book!
    Thanks, Karl and Katheryn

    • Hi Tess, Ego is such a weird beast. At times it really helps and other times it hurts us. I recently felt like it helped me take control of a situation. I was too wish washy and my ego prompted me to step up. I’m glad I listened. Have you ever listened to your ego and been glad you did?

  3. I like this post because it motivated me to lookup the meaining of the word “solipsism” on Wikipedia! Thanks for the tips. I agree that some bosses will always try to pile on extra work. A good manager is a thing of beauty!

  4. Karl and Katheryn, this list is inspired and so well written! I loved each tip, and thought, “This would help so many people in Corporate America…” (Have you sent it on to Forbes Woman yet?!)

    The one thing I always tried to remind myself whenever I got caught up in any sort of “drama” at work was that I manifested the situation to learn more about myself. I would then look at what was happening from the perspective of “What lesson did I want to learn here?” That helped me shift energies.

  5. Some really great advice here. I’m the kind of person who will refuse to apologise if I know I’m right because it will annoy me to have to do so but sometimes you can approach and ease the tension in other ways, like showing that person a better attitude in the future.

  6. Most employers do not understand that sometimes their employees need a break. All they want is to see only work related stuff and it is hard so some employees to do that especially if you are working alone in your work station and no one to talk to.

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