Archive for the 'Atmosphere' Category

Create the Work Atmosphere You Want

The Work Happy Guy on May 16th 2008

Create AtomoshereThere are people who create their work atmosphere and then there are people who let their work atmosphere create them.

 

Recreate yourself in and through your environment and shape the resulting atmosphere until it is yours.”
- Alexander Becker

 

A good friend of mine has a father who makes friends instantly by getting people involved. When John speaks with you, he looks you in the eye. He laughs easily and doesn’t mind letting you dominate the conversation. He’ll talk about sports, politics, religion, barbeque, video games, and relationships because he knows that you want to talk about what interests you. He doesn’t force the conversation around what he knows, but allows it to move where it naturally wants to go.

 

All of his wonderful social attributes help him create his environment, but this isn’t the reason for his success. What makes John special is his ability to allow his natural personality to engage others. He’s not afraid of you; he wants to get to know you better. He wants to love you.

 

He figures out a way to love you by giving his attention to you. Everyone responds to someone that shows interest in who they are. The first time I ever met him, I knocked on his front door, he opened it then smiled and said, “Welcome!” With such enthusiasm that you couldn’t help but feel loved. “I’ve heard so much about you. Please come in.”

 

He didn’t have any fear. He welcomed me into his home like I was an old friend. I instantly liked him.

 

I thought about why he didn’t have any fear. How was he able to generate such a loving feeling from me? The answer was in him. He didn’t have any fear because he knew that I would like him. And I did. He didn’t have any fear because it didn’t matter whether I liked him or not, all that mattered to him was that he extended his friendship to me. It was up to me to accept.

 

As I’ve watched him operate over the past couple of years, I’ve noticed that he’s never afraid to give his opinion because he believes in it. He has reasons to back up his choices, but doesn’t fight for them. If someone doesn’t agree with him, he doesn’t care if you are on his side because he accepts your feelings and enjoys the discussion.

 

John is able to create his environment because he takes pleasure in the people he’s with. He never worries about what you are thinking because he can’t change that. He is who he is because he accepts himself and you accept him because it feels right.

 

You can create your own environment wherever you go if you use John’s techniques:

 

  1. Give yourself to others.

(When you give your love and attention to other people they will reflect it back to you. Most people are like mirrors waiting to see how you treat them before they decide how they will treat you.)

  1. Stop worrying about what other people think of you.

(When you trust yourself you’ll stop worrying about other people’s judgments.)

  1. Let your personality shine out.

(If people aren’t enjoying the real you then you aren’t giving them a chance to love you.)

 

By applying these techniques, you can create the work atmosphere that makes you the happiest. When you are happy the people around you will feed off of your positive actions, helping to make work fun.

 

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How to Be a Woman at Work

The Work Happy Guy on May 13th 2008

Business Woman

Steve Pavlina wrote an article “How to Be a Man.” At first I was like whatever. You can’t put us all in a little box. As I read I understood his reasoning for his article. He wanted us to understand our true potential. He wrote about what all men are really capable of being if they let go of their fear. All of us actually put ourselves in a box. We try to define who we are by what we’ve accomplished when in reality we are so much more.

 

Some of the women do this at my work. They play the role that society puts on them. There are many that I’ve met that have broken through and they’ve become their own women. They aren’t afraid of who they are. They act from their values and make smart choices.

 

Steve Pavlina asked his fellow bloggers to write “How to Be a Woman.” I might not have as much insight as a woman, but I can shed light on the topic since my CEO is a woman and most of my co-workers are women.

 

Here are 8 ways to live consciously as a woman at work:

 

1. Be Compassionate

 

Women have an innate ability to have compassion for others. It’s why so many of them make great bosses. They understand when their employees are having a bad day and they let them know that they are there to help. They give positive reinforcement, letting their staff know that they are cared for by their co-workers and the company. It makes the employee/co-worker feel more secure in his or her position at work and it’s a great motivator to get them back on track.

 

2. Feel Sexy

 

Women are sexual creatures and they know it. When they hide from their sexuality they are telling their co-workers that they are afraid to be a woman. Let me make this clear. Yes, there are women who flaunt their sexuality with way too much exposed flesh and constant sexual hints. That’s not sexy; it’s gross. Sexiness can be as simple as a smile or a brush back of the hair. They don’t flaunt what they have, but they embrace their sexuality.

 

3. Encourage Others

 

A woman likes to help others become better at their jobs. A woman who creates an environment of encouragement for others will be successful. She knows that when she picks up the people around her it makes her job easier as well as more enjoyable.

 

4. Laugh When It’s Funny

 

A woman doesn’t just laugh at a joke because a superior makes it. She laughs when she thinks the joke is funny. She doesn’t want to make the person who told the joke feel bad so she’ll acknowledge the try, but won’t fake a laugh. A fake laugh is disingenuous.

 

5. Help Others

 

A woman understands the social cues of a good work environment. She is willing to help others without receiving help in return, but she also knows the benefits involved in helping her co-workers. She wants others to help her when she is struggling and the only way to do that is to extend a helping hand first.

 

6. Appreciate Mistakes

 

Mistakes are natural, especially in a fast-paced work environment. She isn’t afraid to tell someone that they made a mistake and they need to correct it or watch for it next time. She doesn’t do this maliciously or in fear, but for the other person’s own good. She understands that helping others to improve will make the company better.

 

7. Support Other Co-workers

 

A woman will back up her co-worker or staff when a client or customer is treating them badly. There is nothing wrong with constructive criticism, but berating someone in front of a group is wrong. It doesn’t matter if it’s the richest client that the company has. A company’s staff is more important than money.

 

8. Share Good Fortune

 

A woman who receives a bonus because her staff has outperformed expectations will share the wealth with them. They are the reason she looks competent to her bosses so she wants to show her appreciation for their hard work. Her staff deserves to feel good about their hard work, which creates loyalty.

 

 

 

The How to Be a Woman at Work can apply to everyday life, too. Working happy is the theme of my site, so I didn’t want to stray too far off topic. Next week I will post a blog about “How to Be a Man at Work.”

 

If this article offended anyone, I won’t apologize. This blog was meant to praise women in the workplace. If you can’t see the improvements women are making in the work environment then you aren’t looking hard enough. Women are making the workplace more enjoyable and compassionate than it was way back in the male-dominated work environment. It’s been a slow process, but meaningful change often takes time.

 

If you enjoyed the article and hope to read more like it then check out my archives section or subscribe to my daily Work Happy Now feed and see if there are some tips that you can use to improve your job. You’ll probably be pleasantly surprised by an article that may help you enjoy work just a little more. Enjoying work is something that should be at the top of all our “To Do” lists, so pick an article and give it a go.

 

If this article doesn’t get linked to by Steve then so be it, but I still want to thank Steve and Erin for sparking a little creativity. Let me know what you think of the topic in the comment section, and I hope to hear from the smart women and men who I know want to leave a comment.

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It’s the Little Touches that People Remember

The Work Happy Guy on Apr 23rd 2008

Doubletree Cookie

I recently stayed at a Double Tree Hotel in Dallas for training and their little touches were right on the money. When we arrived they had plenty of people working the front desk. The computers were freezing as they processed our check-in, so while we waited for their computer to boot back up the lady gave us some warm chocolate chip cookies. They even had a woman call up to my room fifteen minutes after I walked in to make sure everything was satisfactory. That wasn’t even the best part.

 

The lady that checked us in had a great personality. You could tell that she was working happy. She smiled and joked with us even when she was frustrated with her computer. It made me think of a quote from Charles D. Kerns, PhD.

Both job performance and the employees’ level of happiness impact the potential of success for an organization.

 

When an employee can manage the little annoyances and still allow for a good customer experience then they will help make their company a success. These employees will also rub off on the rest of the staff.

 

I never asked the woman at the hotel if she had trained her staff to respond to customers’ requests in a happy way, but when I stopped by the desk to ask for the training schedule a man in her staff smiled and gave me the starting time for the next morning. I’ve been in the same situation in the past and about 9 out of 10 times I’ve been given the look of “why are you disturbing me with such a trivial question.” He seemed to have the same attitude as her manager: happy.

 

I wish that I could have asked her what her, techniques were, but I could see that she didn’t have time with the line backing up behind me. It made me think of another passage from Charles D. Kerns, PhD.

 

Perhaps the initial way for a managerial leader to think about how to influence the happiness level of his or her employees is in relation to the employee’s present situation. For example, engagement with one’s work can likely be enhanced by having an individual assess her “strengths” and utilize those strengths in her work. This may include coaching to help the individual use her strengths in innovative ways. An employee’s level of engagement at work, and subsequent happiness, is likely boosted when he or she has the opportunity to do what he or she does best at work – utilizing one’s strengths is a positive experience.

 

She probably hired people who were like her, or human resources hired “people-oriented” employees who know how to make a customer feel good.

 

Whatever training or happy plan they had in place seemed to be working, and I’ll be staying at a Double Tree again whenever I have the choice.

 

Have you ever had an outstanding customer service experience? Share your story.

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