Develop Your Emotional Intelligence

Karl Staib - The Work Happy Guy on Aug 12th 2008

Everything that you enjoy stems from your Emotional Quotient (EQ). When you can develop emotional stability, the creative side of your brain and good decision making habits flourish. It gives you a better chance at success. If you keep falling back on the same responses that you used last year or last month you are losing out on opportunities to make your career more enjoyable.

 

Improve Your EQ

 

Many of us look toward our working lives as a way to receive more than we give. When we don’t feel like we are being properly rewarded we take longer breaks or sneak some office supplies home.

 

We are doing ourselves more harm than good. Yes, we may be receiving more things for our time, but it’s not supporting our need for the two most important things that we all need at work.

 

Appreciation and Productivity

 

There was a study conducted between two groups of people and how they valued their job. One group was given tasks to do with no pay at all. The second group was given no tasks and they were paid for their time. At the end of the study the first group was more satisfied with their experience because they were accomplishing instead of just waiting around for something to happen.

 

Appreciation works the same way. There is a reason charity organizations can pay their employees less money. People are more satisfied with the work that they do for a charity than for a corporation whose mission statement is “Make as much money as we can.”

 

Give Way More Than You Get

 

The best way to improve your EQ is to learn to give more than you get.

 

  • Give more appreciation than you get

  • Give more laughter than you get

  • Give more love than you get

 

When you give more than you get you are creating positive Karma. All societies are based on helping each other, even in a free market economy. So by giving more you’ll be receiving more emotionally and physically from people who want to return the favor.

 

When you are productive and you show appreciation for the people in your working life, eventually you’ll be rewarded because you are building a strong network that will help you find a new job, make an extra sale, or go that extra mile when you need help.

 

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Cajole Yourself into a Good Mood Before Work

Karl Staib - The Work Happy Guy on Jul 14th 2008

Smiling ManBefore your work day starts rolling, take a look around you and see if you notice a pattern. Do people have expressions that might convey that they just survived a bug bomb wake-up call? I know many of my past and present co-workers often have this look.

 

Do you feel like you might fall into the bug-bomb-facial category? Then try a little experiment for the next thirty days and see how it makes you feel.

 

Cajole Yourself Into a Good Mood

Don’t fall into your normal routine! That’s an order. You need to shake up your day right from the get go. If you like to take a shower in the morning and it brings you happiness, then by all means do it. However, if you turn on the news to wake up and there are nothing but depressing stories then it’s time to change the habits that have become routine but don’t bring you any joy.

 

I like to stand on one foot while I brush my teeth because it helps me focus my thoughts then I get in the shower. About ten years ago I thought that I would save time by taking a shower at night. It wrecked my whole next day. I felt dirty and could never get my energy going. So there’s no need to change the things that bring you joy because you may regret it. Instead, you should focus on those activities that bring you happiness and find a substitute for the ones that don’t.

 

Here’s an example of some of my favorite “good mood” activities. After my shower I prepare cereal for my wife and myself. It usually has fresh strawberries and bananas on top. It makes me happy just thinking about its glorious tastes. Then we exercise and get the blood pumping to wake ourselves up. I then take 20 minutes to do some Yoga. It relaxes me and allows me to continue the good mood cajoling. After 20 minutes of Yoga I have a hop in my step and then it’s off to work.

 

I get in my car and put on my cell phone headset and call the people that I love. It’s usually my mother, father, brother, cousin or a good friend. We catch up and make each other laugh. I sometimes fall into the trap of getting caught up in my worries. When this happens I take a deep breath and focus on all the splendor that I’m passing by - the trees, an old lady waiting to cross the street and the driver with a long red beard next to me at the red light.

 

Find Your Sweet Spot

 

We all have that sweet spot that can help our day start off on a happy foot. Sometimes it takes a little cajoling, but believe me, when you practice cajoling yourself into a good mood you’ll make your day so much more enjoyable.

 

What do you do to put yourself in a good mood before you start your day?

 

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How You Are Silently Signaling Your Co-workers to Treat You

Karl Staib - The Work Happy Guy on May 18th 2008

Body SignalsIt could be a look or how you walk into a room. Your co-workers have been trained to recognize these signals and treat you accordingly. We learn these social cues at a young age.

 

It’s hard to break these habits. We can’t walk around with a friend who is willing to hold a giant mirror so we can see how we look in every situation.

 

What can I do? I want my co-workers to like me and treat me with respect.

 

I used two easy tricks that worked well for me. I was not a naturally outgoing person who wanted to enter the room with a bang. You may be shy too, but you can learn to adjust your body signals so people like and respect you. You’ll be giving me silent thanks when your co-workers start smiling when you walk in the room.

 

If you want everyone to like you then…

 

  1. Treat Everyone Like Family

 

The best way to be liked is to like others. I know that we’ve all heard this, but it’s true. When you walk into the room think of them as family and know that they love you even if they don’t show it.

 

When I stopped worrying about what people at work thought of me, I just treated everyone like they were a brother or sister. If they did something stupid I laughed. If I did something stupid I laughed at myself. Family is meant to share in misery and victory. So allow these people into your life. You don’t need to tell them about your latest ailment and what the doctor is doing for you, but share your feelings with them. How to Get Your Boss Naked explains how to open up the emotional barrier that will bring you closer. This works for co-workers too.

 

Make sure you start slowly when you become friendlier to your co-workers. The best way is not to start right off talking about yourself, but listening to them. People want to be around great listeners because they can do all the talking. You’ve noticed how most people just want to tell you about their lives. Let them do it, and the next time you see them ask how their son, daughter or whatever they talked about was doing. You’ve just made a friend for life.

 

Getting people to like you is not that hard. Make sure that they know you like them first. People don’t want to put themselves out there and get burned, but now you know better. The only way to make friends is to give 60% and only expect 40% back. This works in any relationship whether it be personal or business related.

 

By treating everyone as family, your body signals should change. When you love someone you are more confident and willing to approach them. You aren’t afraid of what they think because you have the family connection.

 

  1. Retrain How They View You

 

I’m a man of average height: 5’ 10” with shoes on. I have soft brown eyes and a pleasant demeanor. This doesn’t command respect in most organizations, so I have to work for it.

 

You can retrain how a person views your body signals by showing them how you want to be treated. This is hard for the shy person because it means you have to be assertive. It’s very simple. If you walk into a room and someone tries to intimidate you with a loud voice, you do your best to mirror their response. Easy to write, but hard to implement.

 

You can practice this by actually having a work shop at home with friends and family. A workshop at home? Are you crazy? Well, if you want to put it that way then yes. I want you to practice with people that you trust. Try to explain what is happening at work and roleplay with them until you have it down. Then when you go into work try relaxing and just having fun with the person as you respond back. See above Treat Everyone Like Family to take on this mindset.

 

The world often will laugh with you if you are laughing. Most people want you to reciprocate the greeting that they’ve given you. If they are excited to see you then let them know you appreciate it with an excited greeting back. This will gain you respect because it shows that you aren’t afraid of that person. We are still animals and people can sense fear by the way you position your body. So by mimicking their reaction you are telling them that you belong on their level.

 

I had trouble with bullying at work a few years ago. The group picking on me wouldn’t have called it bullying, but it was and it bothered me. They made fun of me, in a little brother way. Laughing at my clothes or a comment I made. I would get upset and just wait for them to get tired and stop teasing me. One time I blew up and let them know that they were going too far. They stopped for a little while, but eventually their old habits came back, so I tried a new tactic. I began to laugh with them, joining in on making fun of me. I never put myself down, but was always willing to laugh at myself. They understood this type of behavior and began treating me as a friend. You can’t take things too personally at work, otherwise your thin skin will bleed, not literally but figuratively. You’ll slowly get angrier and work will only get worse.

 

Please don’t try to change your personality. You need to be you, but following the social rules at your work will help you get the respect that you need.

 

Love and Respect at Work

 

You deserve to have a great working environment and I will write about design, managers, and great companies, but one of the greatest skills you can learn is to enhance your emotional intelligence. People with a high EQ are the ones that make friends and enjoy their job.

 

Improving your EQ is easy when you take baby steps. Most people don’t come out of college with a high EQ, it’s something they slowly develop through the years. Next time you feel like you aren’t getting the love and respect that you deserve, try to give them the love that they need or use the mirroring technique. Your EQ will jump a few points, making working life just a little more enjoyable.

 

What is your greatest emotional strength? Mine would probably be the ability to see situations from multiple angles. Responding to this question is not about being conceded; it’s about understanding who you are at work and how to maximize your potential. So let us know what makes you good at what you do.

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